rj77 Terms and Conditions

Introduction and Applicability

These terms and conditions ("Terms") form a legal agreement between the rj77 online gaming platform ("Platform") and all its users ("Members"). These Terms apply to all members in Bangladesh and govern all services, games, promotions, and transactions on the platform.

rj77 reserves the right to change, amend, or revise these Terms at any time. Any changes will be published on the platform with the updated date noted. Continued use of the platform after changes have been made will be considered acceptance of the revised Terms.

If any part of these Terms is unclear, please contact our support team. We provide service in Bengali and English via 24/7 live chat.

Eligibility and Age Requirement

1.1 Age Requirement

To create an account and use gaming services on the rj77 platform, you must be 21 (twenty-one) years of age or older. Use of the platform by minors is strictly prohibited. rj77 may request necessary documents for age verification at any time.

1.2 One Account Only

Each individual may create only one account. Having multiple accounts under the same person is strictly prohibited. If multiple accounts are detected, all accounts and associated funds will be forfeited.

1.3 Providing Accurate Information

All information provided at the time of registration must be true, accurate, and complete. Providing false information may result in account closure and balance forfeiture. You are required to notify the support team promptly if any of your information changes.

1.4 Prohibited Use

The platform may not be used in the following cases:

• If you place bets on a sport in which you are participating as a professional player;
• If you violate these Terms or any applicable law;
• If rj77 has previously closed or suspended your account;
• If you use automated software, bots, or fraudulent methods.

Account Management

2.1 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with any third party is prohibited. If you become aware of any unauthorized access, notify the support team immediately.

2.2 Account Verification

rj77 may request a national ID card, passport, or other government-issued identification as part of the KYC (Know Your Customer) process. rj77 reserves the right to hold withdrawals until verification is complete.

2.3 Account Closure or Suspension

rj77 may close or suspend an account without prior notice in the following cases:

• Violation of any clause of these Terms;
• Suspicion of fraudulent activity or system abuse;
• Evidence of access by a minor;
• Suspicion of money laundering or illegal transactions;
• At the member's own request (self-exclusion program).

If an account is closed, verifiable balances (excluding bonuses) will be returned, though this may not apply in cases of Terms violations.

2.4 Inactive Accounts

An account will be considered inactive if there has been no login or transaction for 12 (twelve) consecutive months. Applicable maintenance charges may be applied to inactive accounts, and affected members will be notified in advance.

Deposits and Withdrawals

3.1 Deposit Conditions

The minimum deposit amount at rj77 is ৳500. All deposits must be made from a payment account registered in the member's own name. Deposits through third parties are prohibited.

3.2 Accepted Payment Methods

The following payment methods are accepted at rj77:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking (Dutch-Bangla Bank)
• Upay — Mobile Banking
• Bank Transfer — Major commercial banks including Islami Bank, Dutch-Bangla Bank, and BRAC Bank

3.3 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 5 to 30 minutes. Withdrawal requests must be made using the same method that was used for the deposit.

3.4 Withdrawal Rejection

rj77 may reject or suspend a withdrawal request in the following cases:

• If the verification process has not been completed;
• If the wagering requirements for a bonus have not been met;
• If there is suspicion of fraud or irregularity;
• If a dispute on the account is pending resolution.

Bonuses and Promotions

4.1 Welcome Bonus

rj77 offers new members a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200. Alternatively, depositing ৳26,000 applies the maximum ৳15,000 bonus, making the total balance ৳41,000.

4.2 Wagering Requirements

A 10x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the sum of the deposit and bonus. Example: ৳1,200 bonus × 10 = ৳12,000 worth of bets must be placed before winnings from the bonus can be withdrawn.

4.3 General Bonus Terms

• The welcome bonus applies only once per membership;
• Bonus funds cannot be withdrawn directly; winnings may be withdrawn after the wagering requirements are met;
• Wagering requirements must be completed within a set time from the date the bonus is claimed;
• Multiple bonuses cannot be used at the same time unless specifically stated;
• rj77 reserves the right to change or discontinue any promotion at any time;
• Bonuses and associated winnings will be cancelled if a bonus is claimed through fraudulent means.

4.4 VIP Program

rj77's VIP program has four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). Members can advance to higher tiers through regular and consistent play. The specific benefits and conditions for each tier are described separately on the platform.

Fair Play and Prohibited Conduct

5.1 Fair Play Policy

rj77 is committed to operating a safe and reliable platform. All games run using Random Number Generator (RNG) technology and results are completely unbiased. Round outcomes do not follow any predetermined pattern.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Use of automated bots, software, or scripts;
• Deliberately exploiting any game vulnerability or bug;
• Fraudulent use of account or payment information;
• Bonus abuse through multiple accounts ("bonus abuse");
• Colluding with other members to influence game outcomes ("collusion");
• Fraudulently submitting chargebacks or payment disputes.

5.3 Disciplinary Action

rj77 may take action against any member involved in the prohibited activities above, including voiding winnings, revoking bonuses, suspending the account, or permanently closing it. rj77 reserves the right to take applicable legal action in serious cases.

5.4 Technical Errors

rj77 reserves the right to cancel or correct any transaction completed due to a technical error or server issue. Bets placed based on incorrect odds or payouts displayed due to an obvious error will not be considered valid.

Privacy and Data Protection

6.1 Data Collection

rj77 collects necessary personal information from members during registration, transactions, and platform use. This information is used for the purpose of providing services, ensuring security, and fulfilling legal obligations.

6.2 SSL Encryption

rj77 uses industry-standard SSL encryption for all data transfers. Protecting your financial and personal information is our top priority.

6.3 Sharing Data with Third Parties

rj77 does not sell or transfer members' personal information to third parties except as required by law. Limited data may be shared with trusted service providers for payment processing and anti-fraud verification, though they are also required to uphold the same privacy standards.

For the full details of our privacy policy, please read our Privacy Policy page.

Responsible Gaming Policy

7.1 Safe Gaming Commitment

rj77 takes responsible gaming very seriously. We believe that gaming is a form of entertainment and should not be a cause of financial harm or personal problems.

7.2 Self-Exclusion and Setting Limits

Members may set their own deposit limits, betting limits, or activate self-exclusion for a specified period at any time. These features can be activated through the support team. Once self-exclusion is activated, the account cannot be reactivated before the set period ends.

7.3 Support

If you feel that gaming is having a negative impact on your life, please contact our support team. We are always ready to provide the necessary assistance and information.

For more details, visit our Responsible Gaming page.

Intellectual Property and Copyright

8.1 Ownership

All content on the rj77 platform — logos, graphics, designs, software, text, and other elements — is the exclusive property of rj77 or its licensors and is protected by copyright law.

8.2 Limited License to Use

Members may view platform content for personal and non-commercial purposes only. Republishing, modifying, distributing, selling, or using any content for commercial purposes without written permission from rj77 is strictly prohibited.

8.3 Game Software

The games available on the platform are the intellectual property of Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other reputable game providers. Downloading, reverse engineering, or modifying the software of these games is strictly prohibited.

Disclaimer & Limitation of Liability

9.1 Gaming Risk

Online gaming and betting carries the risk of financial loss. By participating on the platform, you acknowledge that you are aware of this risk and will only wager amounts that you can afford to lose.

9.2 Service Interruption

The platform's services may experience temporary interruptions due to maintenance, server issues, or other reasons. rj77's liability for any loss caused by such interruptions is limited.

9.3 Third-Party Content

The platform may contain third-party software or content, for which rj77 is not responsible. The respective third party's own terms and conditions will apply.

9.4 Indemnification

You shall be obligated to indemnify rj77 and its affiliates for any loss, liability, or expense arising from a breach of these terms and conditions.

Dispute Resolution & Contact

10.1 Complaint Submission Process

In the event of a dispute or complaint, please contact our support team directly in the first instance. We endeavour to resolve any dispute amicably. After a complaint is submitted, rj77 will investigate and communicate a decision within a reasonable time.

10.2 Final Decision

In disputes relating to game outcomes, rj77's server logs and records shall be considered final evidence. In live dealer games, both camera footage and system logs will be taken into consideration.

10.3 Contact

For any questions, complaints, or assistance, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7, in Bengali and English

10.4 Severability of Terms

If any clause of these terms and conditions is deemed invalid or unenforceable, the remaining clauses shall remain fully in effect. A waiver by rj77 of any clause does not mean that clause has been removed.

Terms Update & Consent

11.1 Notice of Changes

When rj77 updates these terms and conditions, the changes will be published on the platform and the "Last Updated" date will change. For significant changes, a notification may be sent to the registered email address.

11.2 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together constitute the entire agreement between rj77 and the member, and supersede all prior oral or written communications.

11.3 Consent

By creating or continuing to use an account on the rj77 platform, you confirm that — you are 21 years of age or older; you have read and understood these complete terms and conditions; and you agree to comply with all clauses.