rj77's Privacy Policy —
Your Data Is Our Responsibility

1 Introduction & Scope

rj77 ("we", "our", "platform") operates a safe and reliable online entertainment service for users in Bangladesh. By accessing our website rj77.bar or using our services, you ("user") agree to the terms of this privacy policy.

This policy explains what types of information we collect, why we collect it, how that information is used, and what measures we take to protect your data. Our services are only available to individuals aged 21 and above.

If anything is unclear while reading this policy, please contact us directly. We are always ready to answer your questions.

2 Information We Collect

The following types of information may be collected during registration and use of rj77's services:

2.1 Personal Identification Information

• Full name and contact address
• Email address and mobile number
• Date of birth (for age verification)
• National ID or passport number (when identity verification is required)

2.2 Financial Information

• Payment details required for bKash, Nagad, Rocket, Upay, or bank transfers
• Transaction history and amounts
• Partial bank account information (full account numbers are not stored in our system)

2.3 Technical & Behavioral Information

• IP address and device type
• Browser and operating system information
• Records of site access time, page views, and gaming activity
• Information collected through cookies and similar tracking technologies

3 Purpose of Data Collection

rj77 does not collect any information unnecessarily. We use your information for the following specific purposes:

1. Account creation and management: Keeping your account active, ensuring login security, and maintaining all account-related activities.
2. Identity and age verification: Complying with the 21+ age requirement and preventing fraud.
3. Payment processing: Completing deposit and withdrawal transactions securely.
4. Customer support: Providing proper resolution of your questions, complaints, or requests.
5. Security and fraud prevention: Maintaining platform security and detecting unauthorised activity.
6. Service improvement: Analysing usage patterns to improve your experience.
7. Legal compliance: Retaining information necessary to comply with applicable laws and regulations.

4 Sharing Information with Third Parties

rj77 never sells, rents, or transfers your personal information to third parties for marketing purposes. However, specific information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Limited and necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, bank transfers), technical support, and security verification. These partners operate under strict confidentiality agreements and may not use the information provided for any other purpose.

4.2 Legal Requirements

Relevant information may be provided in order to comply with a lawful order from a law enforcement authority or a court order. In such circumstances, we provide only the information that is legally required.

4.3 Business Restructuring

Your information may be transferred in the event of a change of ownership, merger, or acquisition of rj77. In such circumstances, we will notify you in advance and inform you of the new policy.

5 Cookie Policy

rj77 uses cookies and similar technologies on our website. Cookies are small text files stored on your device that help us improve the quality of our services.

5.1 Use of Cookies

• Essential cookies: To maintain login status and ensure security.
• Functionality cookies: To remember your preferred language and settings.
• Analytics cookies: To understand site visit patterns and improve the experience.

5.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling certain cookies may cause some site features to not work properly.

6 Data Security Measures

To ensure the security of your information, rj77 applies industry-standard technical and organisational measures:

• SSL encryption: All data transmitted on the site is encrypted using SSL/TLS technology.
• Data encryption: Stored sensitive information is protected with strong encryption.
• Access controls: Only authorised staff can access your information, and only to a limited extent.
• Security monitoring: Regular monitoring is conducted to detect unusual activity in the system.
• Regular security reviews: Our security measures are regularly reviewed and updated.
• Staff training: All staff receive regular training on data protection.

While we strive to ensure the highest level of security, no method of transmitting or storing information over the internet is 100% secure. However, if any security incident is detected, we will promptly notify you and take the necessary steps.

7 Data Retention Period

rj77 retains your information only for as long as it is needed. The following factors are considered when determining the retention period:

• The entire period while the account remains active
• A period determined in line with legal obligations after the account is closed
• A period determined for accounting and auditing purposes for financial transaction records
• The time required for fraud prevention and dispute resolution

Once the retention period ends, we securely delete or anonymise the information so that you cannot be re-identified.

8 Your Rights

You have the following rights regarding your information at rj77:

8.1 Right to Access

You may request to view what information we hold about you. We will provide it within a reasonable time.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. We will make the necessary corrections promptly.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for marketing or similar purposes. After receiving such a request, we will stop the relevant activity.

8.5 Right to Data Portability

You may request to receive information relating to you in a structured and commonly usable format.

If you wish to exercise any of the above rights, please contact us. We will always give your request serious consideration.

9 Protection of Minors' Data

rj77's services are for adults aged 21 and above only. We do not knowingly collect or store information from any minor.

If we are informed that a minor has created an account, we will immediately close that account and securely delete all related information. If you believe a minor is using our site, please contact us.

10 International Data Transfers

rj77's servers and service provider partners may be located outside Bangladesh. In such cases, your information may be transferred to another country. We ensure that such transfers are always completed under appropriate security measures.

For international transfers, we follow contractual safeguards, encryption, and a data minimisation policy. The terms of this privacy policy continue to apply to information transferred to third countries.

11 Policy Changes and Updates

rj77 reserves the right to change or update this privacy policy at any time. For significant changes, we will:

• Publish a clear notice on the website
• Update the date of the change at the top of this page
• Notify registered users by email (where applicable)

If you continue to use the site after any changes, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

12 Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our team is ready to assist you 24 hours a day, 7 days a week.

Our support team provides assistance in both Bengali and English. After receiving any privacy-related complaint, we will investigate within a reasonable time and inform you of the outcome.

Email: [email protected]
Live Chat: Contact us directly from any page on the site.